Everything you need to know about gift card!

HOW DO I PURCHASE A GIFT CARD?
You can purchase a Gift Card via www.denmanbrush.com. Gift Cards are not physically shipped, you will receive a confirmation email containing your Gift Card code.

WILL I RECEIVE A PHYSICAL GIFT CARD?
No.  Our gift cards are issued digitally via email.

CAN I BUY A GIFT CARD FOR MY FRIEND?
Yes! Place the order using your details (name, & email address) and forward the Gift Card to them. Alternatively, you can print off the code and give it to them this way.

HOW DO I SPEND MY GIFT CARD?
To use your gift voucher online, simply enter the code from your e-voucher into the voucher code box at the basket page of checkout.

HOW LONG IS MY GIFT CARD VALID FOR?
Our gift vouchers are valid for 12 months from the date of purchase.

DO I HAVE TO USE THE FULL AMOUNT IN ONE ORDER?
No you don't. The amount you spend will simply be deducted from your Gift Card credit. You can then use the same Gift Card code on a new order you place with us.

CAN I USE A GIFT CARD DURING AN OUTLET/SALE?
Yes!  You can use your gift card along with any other discount code or to purchase sale items.  You can also use them when you are redeeming loyalty points.

CAN I USE A GIFT CARD & MAKE A CARD PAYMENT ON THE SAME ORDER?
Yes!  If you are buying items the cost more than the value of the gift card you can use any accepted credit or debit card or PayPal

I PLACED AN ORDER USING MY GIFT CARD & NOW WANT TO RETURN THE ITEMS
Orders paid using split payment (part Gift Card, part other payment method) will always be refunded to the Gift Card(s) first. Any remaining balance will be paid back to the other payment method originally used, which will appear in your account within 3-5 working days.

CAN I USE MY GIFT CARD ON ANOTHER DENMAN BRUSH WEBSITE?
Gift cards are only valid for the store that they are issued on. For example, a gift card purchased or issued on the UK store will only work on this store.

I'VE BOUGHT OR BEEN GIVEN A GIFT CARD BUT I DON'T WANT IT - CAN I GET A REFUND?
No - Unfortunately once a gift card is issued they are non-refundable.

Contact Us

Not finding what you're looking for? Contact Us Directly